Employability Skill Second Year Test – 1

1. When you attend a friend’s wedding with your father, you
may have to introduce your father to your friend and your
friend to your father. What kind of situation is it?

2. Human beings are ———————— by nature. It is the
cultivation of —————— habits that makes one a better
person.

3. The set of imperfections in a person is called ——————–

4. While we are at home or with friends, we use ——————————— verbal communication.

5. ‘Good morning’, ‘nice to meet you’, ‘How have you been?’
– are examples of —————

6. Communication within an organization is ———————–with superiors and can be ————— with friends and
colleagues.

7. Greetings help you to ————.

8. Working with others to find a mutually agreeable solution is
called ———————-

9. During the COVID-19 pandemic, it is better to ————————– than shake hands, and say Namaste than ————————.

10. Strengths of role models get ———————- while
weaknesses get ——————————.

11. A good ————————— helps to create a good first
impression.

12. As a customer sales executive in an electrical appliances
showroom, your greetings and introduction of your
instructor to your supervisor shall be _______

13. In the context of an interview ————— greetings is to be
used.

14. I have received complaints about workplace safety.
Please check them immediately and share the details with
me. This is an example of ————.

15. Spoken communication is not only ————————— but
also ————————————-

16. Writing emails, letters, memos, orders, filling forms,
minutes, contracts, proposals and quotations are examples
of —————————– workplace communication.

17. A quick self-introduction is called —————..

18. When you meet the instructor inside or outside the ITI, it is ————.

19. We may have to introduce colleagues, peers and superiors
in —————————— context.

20. What we communicate without words, but with body
language is an example of ———————-

21. Role models inspire people to follow them though they
have ———————– and have met ————————-.

22. When we greet our superiors, managers and boss we
greet them ———————–.

23. When you make an enquiry at a bank, it is ——————situation.

24. ——————— are persons with very good behaviour,
achievements and lead as an example.

25. Role models ————————— people to follow them.