Employability Skill Test – 6

1. Identifying things that are under our control and those that
are not under our control, helps us to be ———————-

2. A ———————- is a summary of your personal
experience, skills and education history.

3. Customers generally —————- when they have a poor
experience.

4. When you provide feedback, tell the listener that you are
providing ——-.

5. Using words through speaking or writing to share
information, thoughts or ideas is called ———————-.

6. Listening to radio, television shows, etc., is an example of —————-

7. The crucial step that all face while starting their careers is —————

8. When we write letters, emails, messages, etc., we are
using —————

9. Self-reflection is the process of ———————-.

10. Good verbal communication ———————-.

11. The ability to receive and accurately interpret messages in
the communication process is called —————–.

12. When society decides how we need to behave and forces
it on us, it is called creating —————–.

13. Communicating without words using only gestures, body
language, facial expressions, etc., is called ———————-.

14. Proper communication with customers can help to ———————-.

15. Giving positive comments followed by suggestions for
improvement and closing with positive comments is called ———————-.

16. “Your assignment is not like that of the others in your class.
Why aren’t you studying?” is an example of ———————-.

17. An important document to carry when attending an
interview is

18. When we take time to think and pay attention to our
thoughts, emotions, decisions, and behaviour, it is called ———————-.

19. Good listening skills make workers —————–.

20. To improve your listening skills and become a better
communicator, you need to ———————-.

21. Paying attention to the speaker, not interrupting, taking
time to understand before asking questions or responding
is —————–.

22. Conversation between family members at home or casual
conversation between employees is ———————-.

23. “Why do you need to study further? You need to be
married soon.” This is an example of —————–.

24. Single strand communication, gossip, cluster and
probability are examples of ———————-.

25. Official conversations are part of ———————-.